West Elm offers its credit card in partnership with Comenity Bank, and it is Comenity you will interact with when it comes to making a payment online or by mail, or to get customer service assistance. All of the information you need to complete any of these tasks is below:
- If you’d like to pay your West Elm credit card bill online, log in to your account here and make a payment.
If you’d prefer to pay by mail, the West Elm credit card payment mailing address is:
P.O. Box 659705
San Antonio, TX 78265-9705
If you are having trouble making a payment or need other customer service help, the phone number to call is 1-800-695-3988.