eBay Credit Card Payment, Login, and Customer Service Information


If you are looking to make a payment on your eBay MasterCard online or by mail, or to reach customer service for help concerning your card, all the information you need is below:

  • The eBay credit card is integrated into your PayPal account, so if you want to make a payment online, first you must log in to PayPal. Once logged in, click the “My Account” tab and then “View Card Details”. You will see a “Make A Payment” link within this section. (Note that if you are using PayPal for the first time, you’ll have to add bank account information in order to make a payment.)

If you would prefer to mail in your eBay credit card payment, the mailing address is:

eBay MasterCard
P.O. Box 960080
Orlando, FL 32896-0080

Finally, if you need to reach Synchrony Bank (formerly GE Capital Retail Bank), the issuer of the eBay credit card, for customer service help, the phone number is 1-866-419-9373.