Updated April 30, 2018 – Amazon offers a popular Visa credit card issued by Chase as well as an Amazon-only financing card issued by Synchrony Bank. Below you will find information on payments and customer service contacts for both cards:
Amazon Rewards Visa or Amazon Prime Rewards Visa from Chase:
- To make a payment and to access your account online, log in here.
If you want to pay by mail, the payment mailing address is:
Amazon Rewards Visa
P.O. Box 6294
Carol Stream, IL 60197-6294
You can also pay by phone — 1-800-436-7958.
If you need customer service help, that is a different phone number: 1-800-432-3117.
You can also make a payment at a Chase branch location.
Amazon Store Credit Card (or Prime Card) from Synchrony Bank:
- To pay online, log in to your account here.
If you prefer to pay your Amazon Store Card or Amazon Prime Card by mail, send your payment to the following address:
Amazon Store Card
P.O. Box 960013
Orlando, FL 32896
You can also make a payment by phone or reach Amazon credit card customer service at the following phone number: 1-866-634-8379.