If you are the holder of a credit card from First Citizens Bank, below you will find all the information you need to pay your credit card bill online or by mail, or to get customer service assistance:
- If you’d like to pay your credit card bill online, you can log in to your account from the First Citizens home page and make your payment.
If you prefer to pay your credit card bill by mail, send your payment to the following address:
First Citizens Bank
P.O. Box 63001
Charlotte, NC 28263-3001
If you want to pay by phone, or if you need other help, the First Citizens credit card customer service phone number is 1-888-323-4732.